Design, in its broadest sense, is the enabler of the digital era - it's a process that creates order out of chaos, that renders technology usable to business. Design means being good, not just looking good.
– Clement Mok
Five years ago, we thought of the Web as a new medium, not a new economy.
– Clement Mok
It's not rocket science. It's social science.
– Clement Mok
Navigation is about wayfinding, you can't treat it as separate because many other things run parallel with it. If you look at studies in wayfinding, everything from exhibit design to building the cathedrals, it's about creating a complete system. It's about looking at the whole.