Appreciate everything your associates do for the business. Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune.
– Sam Walton
Capital isn't scarce; vision is.
– Sam Walton
Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.
– Sam Walton
High expectations are the key to everything.
– Sam Walton
I had to pick myself up and get on with it, do it all over again, only even better this time.
– Sam Walton
I have always been driven to buck the system, to innovate, to take things beyond where they've been.
– Sam Walton
Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.
– Sam Walton
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
– Sam Walton
There's a lot more business out there in small town America than I ever dreamed of.
– Sam Walton
We let folks know we're interested in them and that they're vital to us. cause they are.